Two ways to make a request
In the app: sign in, open Account → Delete account, type DELETE and confirm. You can view the review status or cancel a pending request there.
Outside the app: send an email to fidelisawu@gmail.com from your registered email address. Include “Geadelio account deletion request” in the subject and ask us to delete your account and associated personal information.
What happens after you ask
Geadelio reviews the request and may contact you to verify that you own the account and explain any outstanding orders or records that need to be retained. A request is not immediate deletion, order cancellation or a refund. We will explain the next steps and any necessary retention when handling your request.
Never send us your password, card details or one-time login codes.
Information covered by your request
Your request covers the login, profile and optional photo, saved delivery addresses, cart, wishlist, notification inbox and associated account information. Necessary order, payment and security records may need to be retained for accounting, disputes or legal obligations. Ask us for the reason and applicable retention period for any records retained in your case.
Read the privacy policy →